PRIVACY STATEMENT

Smart Bridge Consulting, LLC dba Queen Warriors (“Queen Warriors,”
www.queenwarriors.com, “us,” “we,” or “our”) thanks you for visiting the online and
mobile resources we publish. We use the words “you” and “your” to mean you, the
reader, and other visitors to our online and mobile resources who are, in all cases, over
the age of 13. Our privacy statement (“this statement,” “this privacy statement,” and
“our statement”) informs you about from whom and the types of personal information
we collect, how we use it, who we share it with and why, and what we do to try to protect
it.

Online and mobile resources mean the websites and other internet features we own that
allow you to interact with our websites, as well apps we’ve created and distributed to let
our customers and followers view our online and mobile resources or otherwise interact
with the content we provide. 

WHO WE COLLECT PERSONAL INFORMATION FROM

We may collect personal information from the following groups of data subjects: visitors to, and users of, our online and mobile resources; our customers; current members of our workforce and those who apply for posted jobs; and third-party vendors and business partners.

Personal information generally means information that can be used to identify you or that can be easily linked to you (for example, your name, address, telephone number, email address, social security number and date of birth). The privacy laws in some jurisdictions include unique elements in what they consider to be the personal information of the consumers or data subjects they protect. If those laws apply to us, as in the case of the California Consumer Privacy Act (“CCPA”) or European General Data Protection Regulation (“GDPR”), our use of the phrase “personal information” includes the unique elements required by such laws.

The categories of information we collect from each of these groups, and the ways in which we use it, differs. As you may have noticed, it’s possible that the same person could fall into more than one group. Most of this statement addresses our processing and sharing of personal information collected from visitors to and users of our online and mobile resources and our customers.

Nonetheless, we collect and retain the types of professional or employment related personal information you would expect an employer to have about its existing and former workforce and new job applicants. We provide legally required notices of collection and describe our use and sharing of the personal information of our workforce and applicants in greater detail in confidential internal human resource manuals and documents accessible to members of our workforce, or by publication on the proprietary

workforce/applicant portals and apps we operate. In some cases, such portals and apps may be operated by third parties who transfer the personal information to us. In those situations, the legal responsibility to provide notice usually rests with the third party, not us.

In addition, like all corporate enterprises, we buy goods and services, lease equipment and office space and attend industry events. In doing so, we interact with many existing and potential vendors and business partners from whom we necessarily collect certain personal information in connection with our contractual and business relationships. As with our customers, this information is typically limited to minimum business contact information. We use and share personal information collected from our vendors and business partners to manage, administer and perform under our contracts with them, or share information about our products. We describe our use of vendor and business partner personal information in greater detail in our confidential contracts with those parties or on the internal vendor management portals we operate.

WHAT WE COLLECT

There are two types of information that we obtain from you online and then store and
use: (i) non-personal information that’s collected automatically from each visitor, such as
your device operating system; and (ii) personal information that you voluntarily provide
to us or that is collected automatically.

By using our online and mobile resources or purchasing our products or services, you
are signifying to us that you agree with this section of our privacy statement and that
we may use and disclose your information as described.

Voluntarily Submitted Information.
If you participate in certain activities via our online and mobile resources, you may be
asked to provide us with information about yourself. The types of personal information
we collect in those situations includes identifiers (such as your name, email address,
physical address, and phone number), professional information (such as the business
you are in), and financial account information (such as your credit card information).
We do not sell, rent, or trade voluntarily submitted personal information with third
parties.

If you don’t want us to collect this type of personal information, please don’t provide it.
This means you shouldn’t participate in the activities on our online and mobile resources
that request or require it and you may want to communicate with us by phone or regular
mail instead. Participation is strictly your choice. Not participating may limit your ability
to take full advantage of the online and mobile resources, but it will not affect your
ability to access certain information available to the general public on the online and
mobile resources.

Some of the ways you voluntarily give us your personal information and how we use it:

Emails and Online Forms – When you send us an email or fill out an online form, such
as to contact us, your email address and any other personal information (e.g., home
address or phone number) that may be in the content of your message or attached to it,
are retained by us and used to respond back directly to you and to process your request.
Depending on the personal information provided, communications from us may be in the
form of emails, telephone calls, and/or text messages. We may also send you information
about any of our products or services we think may be of interest to you.

Registering for an Account – When you register for an account or you register your
child for a sub-account, you submit personal information to us such as your name and
email address (or your child’s name and email address) which we then retain. We use
that information to create and manage your account and, in some cases, establish a
password and profile to communicate with you and any sub-accounts you created via
email.

Registering for Events – When you register for events, conferences, or programs we
ourselves may host (rather than outsource to a third-party event manager with its own
privacy policies), you will be submitting the types of identifiers described above. If the
event requires a fee, we may also ask you to submit credit card or other financial
information. We use this information to register you for the event and send you
communications regarding the event.

Becoming a Subscriber to Our Service – We use any information provided from our
customers to perform our contractual obligations and provide the products and services
purchased to them, to manage their accounts and communicate with them.
Social Media and Community Features – Some of our online and mobile resources
may offer social media-like community features letting users post messages and
comments, and/or upload an image or other files and materials. If you choose to make use
of these features, the information you post, including your screen name and any other
personal information, will be in the public domain and not covered/protected by this
statement.

Automatically Collected Information.
When you visit our online and mobile resources, basic information is passively collected
through your web browser via use of tracking technologies, such as a “cookie” which is a
small text file that is downloaded onto your computer or mobile device when you access
the online and mobile resources. It allows us to recognize your computer or mobile
device and store some information about your preferences or past actions.

We allow third party vendors to use cookies or similar technologies to collect
information about your browsing activities over time following your use of the site. For
example, we use Google Analytics, a web analytics service provided by Google, Inc.

("Google"). Google Analytics uses cookies to help us analyze how you use the online and
mobile resources and enhance your experience when you visit the online and mobile
resources. For more information on how Google uses this data, go to
www.google.com/policies/privacy/partners/. You can learn more about how to opt out of
Google Analytics by going to https://tools.google.com/dlpage/gaoptout.

The internet activity information collected through cookies and other similar means
includes such things as: the domain name and IP address from which you accessed our
online and mobile resources; the type of browser and operating system you use; the date
and time and length of your visit; the specific page visited, graphics viewed and any
documents downloaded; the specific links to other sites you accessed from our online and
mobile resources; and the specific links from other sites you used to access our online
and mobile resources.

Additionally, if you access our online and mobile resources from a phone or other mobile
device, the mobile services provider may transmit to us uniquely identifiable mobile
device information which allows us to then collect mobile phone numbers and associate
them with the mobile device identification information. Some mobile phone vendors also
operate systems that pinpoint the physical location of devices and we may receive this
information as well if location services are enabled on your device. If you do not want us
to collect and use geolocation data, disable location services through your device
settings.

Regardless, we use both automatically collected information and mobile device
information to compile generic reports about popular pages on our online and mobile
resources, and to see how our customers and followers are accessing our online and
mobile resources. We then use that
data to administer the online and mobile resources and make them better, make your
activities more convenient and efficient and to enhance the functionality of our online
and mobile resources, such as by remembering certain of your information in order to
save you time.

We use and retain your personal information in accordance with applicable law and as
long as necessary to carry out the purposes described above in accordance with our
internal data retention procedures.

User Beware: External Sites, Apps, Links and Social Media.
We maintain a presence on one or more external social media platforms such as Twitter,
Facebook, YouTube and LinkedIn. We may further allow features of our online and
mobile resources to connect with, or be viewable from, that external social media
presence. Similarly, our online and mobile resources may contain links to other websites
or apps controlled by third parties.
We are not responsible for either the content on, or the privacy practices of, social media
platforms, or any third-party sites or apps to which we link. Those apps, sites and
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platforms are not controlled by us and therefore have their own privacy policies and
terms of use. If you have questions about how those apps, sites and platforms collect and
use personal information, you should carefully read their privacy policies and contact
them using the information they provide.

SMS Communication Policy

In compliance with the Application-to-Person (A2P) 10DLC (10-Digit Long Code) requirements, Smart Bridge Consulting LLC DBA Queen Warriors is committed to ensuring a transparent and user-friendly experience in its SMS communications. This section of our Privacy Policy outlines our practices regarding SMS communication.

SMS Opt-In:

Users may opt-in to receive SMS messages from Smart Bridge Consulting LLC DBA Queen Warriors by providing their mobile number through our website, during transactions, or as part of our customer engagement activities.

The opt-in process is explicit and requires affirmative consent from the user, ensuring that SMS communication is authorized.

Content of SMS Messages:

Our SMS communications may include updates on products and services, promotional offers, transactional alerts, and other relevant information that may be of interest to our users.

Frequency of SMS Messages:

The frequency of SMS messages will vary depending on user interactions and preferences. We are committed to keeping the communication non-intrusive and relevant.

SMS Opt-Out:

Users have the right to opt out of receiving SMS messages from Smart Bridge Consulting LLC DBA Queen Warriors at any time.

To opt out, users can reply with "STOP", "QUIT", "CANCEL", "OPT-OUT", or "UNSUBSCRIBE" to any of our SMS messages.

Upon receiving an opt-out request, Smart Bridge Consulting LLC DBA Queen Warriors will promptly remove the user's number from the SMS communication list and confirm the opt-out via SMS.

Data Privacy and Security:

We respect the privacy and security of our users' personal information. The collection, use, and sharing of personal data in connection with SMS communications are governed by this Privacy Policy.

All personal information provided for SMS communication is stored securely and is used strictly for the purposes outlined herein.


Changes to the SMS Communication Policy:

Smart Bridge Consulting LLC DBA Queen Warriors reserves the right to modify this SMS Communication Policy at any time. Any changes will be reflected in this Privacy Policy and communicated to users as appropriate.


Contact Information:

For any questions or concerns regarding our SMS Communication Policy, please contact us at info@queenwarriors.com.

By opting into SMS communications from Smart Bridge Consulting LLC DBA Queen Warriors, users acknowledge and agree to the practices described in this SMS Communication Policy.

WHEN/WITH WHOM DO WE SHARE PERSONAL INFORMATION

We use non-personal information to administer our online and mobile resources, make
them better, and to make business decisions about what programs our customers might
like.

We use voluntarily provided personal information to respond to your inquiries and
provide you with the services you have requested, amongst other uses as further
described below. We do not sell or rent your personal information to third party data
vendors or marketing companies. As you might expect, we disclose your information
when required by law.

Affiliates.
In addition to those third parties set forth above, we may share your information,
including personal information, within our family of companies including but not limited
to Queen Warriors. Those companies will use such information in generally the same
manner as we do under this privacy statement which includes sending you information
about their products, services, or initiatives that may be of interest to you.

Legally Compelled Disclosures.
We may disclose your information, including personal information, to government
authorities, and to other third parties when compelled to do so by such government
authorities, or at our discretion or otherwise as required or permitted by law, including
but not limited to responding to court orders and subpoenas.

To Prevent Harm.
We may disclose your information, including personal information, when we have reason
to believe that someone is causing injury to or interference with our rights or property,
other users of the online and mobile resources, or anyone else that could be harmed by
such activities.

Business Transfer.
If we or any of our affiliates, or substantially all of its or their assets, are acquired by one
or more third parties as a result of an acquisition, merger, sale, reorganization,
consolidation, or liquidation, personal information may be one of the transferred assets.

Vendors and Business Partners.
We may share your information, including personal information, with our vendors and
other third parties with whom we have a contractual relationship. We may also share
your information, including personal information, with vendors who provide third party
software services that you have chosen to assist you with your sales funnels. We do our
best to disclose only the information each of those parties need.

We have adopted standards for those vendors and business partners who receive personal
information from us. We attempt to bind such vendors and business partners to those
standards via written contracts. We further attempt to contractually restrict what our
vendors and business partners can do with the personal information we provide to them
such that it is used only to the extent necessary to carry out the business purpose for
which it was provided; is not disclosed to anyone else without our consent or under our
instruction; remains, as between us and the applicable vendor or business partner, our
property; and is not transferred out of the United States without our consent.

Please note, however, that we cannot guarantee that all of our vendors and business
partners will agree to these contractual requirements; nor can we ensure that, even
when they do agree, they will always fully comply.

YOUR RIGHTS AND OPTIONS

You do not have to provide personal information to enjoy most of the features of our
online and mobile resources. Moreover, you can opt out of certain activities like
newsletters and announcements. Residents of California and data subjects whose
personal information was obtained while they were in the GDPR Jurisdictions have
certain additional rights.

GDPR Jurisdictions means the countries composed of the European Economic Area
(including Iceland, Lichtenstein, and Norway) and the following countries: Austria,
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the
Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Furthermore, Andorra, Argentina, Canada (only commercial organizations), Faroe
Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland, Uruguay and
Japan have received an “adequacy decision” from the European Commission, adheres to
the material terms of the GDPR. Switzerland also has its own data protection via its
Federal Act of Data Protection (“DPA”).

GDPR longer has jurisdiction over The United Kingdom. Since the United Kingdom
(“UK”) has now formally left the European Union, it is no longer regulated domestically
by the material terms of the GDPR. The United Kingdom General Data Protection
Regulation (“UK-GDPR”) is the UK's data privacy law that governs the processing of
personal data domestically.

If we are using personal information you provided to us in order to enable us to send you
materials, such as newsletters or product alerts via text or email, and you decide you
don’t want to receive such materials, you may opt out by following the opt-out
instructions in the email or other communication (e.g., by responding to the text with
“STOP”), or by contacting us using the contact information below. When we receive
your request, we will take reasonable steps to remove your name from our distribution
lists. You need to understand it may take a period to remove your name from our lists
after your request and due to such latency, you may still receive materials for a period of
time after you opt out. In addition to opting out, you have the ability to access, amend,
and delete your personal information by contacting us using the contact information
below.
Some browsers have a “do not track” feature that lets you tell websites that you do not
want to have your online activities tracked. At this time, we do not specifically respond
to browser “do not track” signals.

CHILDREN’S PRIVACY

Federal law imposes special restrictions and obligations on commercial website operators
who direct their operations toward, and collect and use information from, children under
the age of 13. We take those age-related requirements very seriously, and consistent with
it do not intend for our online and mobile resources to be used by children under the age
of 13 without first obtaining the verifiable consent of such child’s parent or legal
guardian. Moreover, we do not knowingly collect personal information from minors
under the age of 13, only a parent or legal guardian may provide such information after
adhering to our verification process for submitting such information via the online and
mobile resources. If we become aware that anyone under the age of 18 has submitted
personal information to our online and mobile resources, we will delete that information
and will not use it for any purpose whatsoever. If you believe that someone under the age
of 18 has submitted personal information to our online and mobile resources, please
contact us at support@queenwarriors.com.  We encourage parents and legal guardians to
talk with their children about the potential risks of providing personal information over
the Internet.

HOW WE PROTECT COLLECTED PERSONAL INFORMATION 

We will take all reasonable security precautions to protect your personal information
provided to our online and mobile resources. We have adopted a security program that
includes technical, organizational, administrative, and other security measures designed
to protect, in a manner consistent with accepted industry standards and applicable law,
against anticipated or actual threats to the security of personal information (the “Security
Program”). We cannot, however, guarantee that your information, whether during
transmission or while stored on our systems or otherwise in our care, will be free from
unauthorized access or that loss, misuse, destruction, or alteration will not occur. Except
for our duty to maintain the Security Program under applicable law, we disclaim any
other liability for any such theft or loss of, unauthorized access or damage to, or
interception of any data or communications including personal information. We have
every reason to believe our Security Program is reasonable and appropriate for our
business and the nature of foreseeable risks to the personal information we collect. We
further periodically review and update our Security Program, including as required by
applicable law.

Nonetheless, as part of our Security Program, we have specific incident response and
management procedures that are activated whenever we become aware that your personal
information was likely to have been compromised. We further require, as part of our
vendor and business partner oversight procedures, that such parties notify us immediately
if they have any reason to believe that an incident adversely affecting personal
information, we provided to them has occurred.

THE CALIFORNIA CONSUMER PRIVACY ACT

When we collect personal information from California residents, we become subject to,
and those residents have rights under, the California Consumer Privacy Act or “CCPA”.
This section of our statement is used to allow us to fulfill our CCPA obligations and
explain your CCPA rights. For purposes of this section, the words “you” and “your”
mean only such California residents.

What did we collect from California Residents?

We collect the following categories of personal information: identifiers such as name,
address, IP address, and other similar identifiers; personal information described in
subdivision (e) of Section 1798.80 (California customer records statute) such as a name,
address, telephone number, credit card number; commercial information such as
products or services purchased; internet/electronic activity such as browsing history
and search history; geolocation data including geographic coordinates/physical location;
and  audio,  video,  electronic or other similar information.  We may disclose this
information for one or more business purposes permitted by the CCPA. We do not sell,
and within the last 12 months have not sold, personal information to third parties.

Rights of California Residents
You have the following rights under the CCPA, in summary disclosure, access and
delete. More information can be found here. It’s important to us that you know that if you
exercise these rights, we will not “discriminate” against you by treating you differently
from other California residents who use our sites and mobile resources or purchase our
services but did not exercise their rights.

You can exercise these rights up to two different times every 12 months. To do so, just
contact us support@queenwarriors.com or 888-509-3806. We may ask you to fill out a
request form. The CCPA only allows us to act on your request if we can verify your
identity or your authority to make the request so you will also need to follow our
instructions for identity verification.

If you make a verifiable request per the above, we will confirm our receipt and respond
in the time frames prescribed by the CCPA.

THE EU GENERAL DATA PROTECTION REGULATION

We do collect or otherwise obtain personal information from data subjects located in the
GDPR Jurisdictions. We fulfill our GDPR obligations with respect to our workforce/job
applicants, our customers (and their own end-clients), and our vendors and business
partners through a series of separate notices, contracts or other terms provided to them at
the time, and in the manner and form, GDPR and local law within each GDPR
Jurisdiction requires.

We describe, in the immediately following section of this statement, how we comply
with the GDPR for personal information collected from visitors to and users of our online
and mobile resources while they were in a GDPR Jurisdiction. Thus, for purposes of that
section, the words “you” and “your” mean only such GDPR Jurisdiction-based visitors
and users.

What do we collect from you in the GDPR Jurisdictions and how do we use it?

We collect from you the categories of personal information already described. The lawful
basis on which we rely for such collection, later use and disclosure, is what the GDPR
refers to as legitimate interest. As stated elsewhere in this statement, we do not sell any
of your personal information to third parties nor do we use it for automated decision
making.
Cross-border Data Transfers and Third-Party Processors

If we transfer personal information from the GDPR Jurisdictions to a location that has
not been deemed by the European Commission to have adequate privacy protections, we
do so in the manner the GDPR permits.

Rights of Data Subjects in the GDPR Jurisdictions

While we attempt to allow all visitors and users of our online and mobile resources to
exercise a degree of control over their personal information, under the GDPR we have a
legal obligation to do so for you. More specifically, with respect to personal information
collected from you while you were in a GDPR Jurisdiction, you have these rights:
transparency, access, correction and deletion, portability, who, what, why and where, and
restriction/objection (for more information click here).
If you would like to exercise any of these rights, please contact
support@queenwarriors.com. Your ability to exercise these rights is subject to certain
conditions and exemptions that you can read about in Articles 12 through 23 of the
GDPR. Among those conditions is our right to decline part or all of a request if we
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cannot satisfy our reasonable doubts and concerns about your identity in a manner that
helps us minimize the risk that unauthorized persons might use a GDPR right to access
your personal information. We will respond to all requests without undue delay, and in
accordance with the time frames, if any, prescribed by the GDPR. If you are not satisfied
with how we use your personal information or respond to your requests, you have the
right to complain to your data protection regulator. Contact information for the EU data
protection regulators can be found here. 

RIGHTS OF DATA SUBJECTS IN OTHER JURISDICTIONS

In other jurisdictions, with similar data privacy regulations, we may collect from you the
categories of personal information already described. We collect and manage (including
disclose) such data in compliance with applicable local law(s). As noted, we do not sell
any of your personal information to third parties nor do we use it for automated decision
making. 

CHANGES TO THIS PRIVACY STATEMENT 

This privacy statement was drafted on October 22, 2021 and is effective as of this date.
The English language version of this privacy statement is the controlling version
regardless of any translation you may attempt.
We reserve the right to change or update this statement from time to time. Please check
our online and mobile resources periodically for such changes since all information
collected is subject to the statement in place at that time. 

CONTACTING US

If you have questions about our privacy statement or privacy practices, please contact us
at:
Smart Bridge Consulting LLC
DBA Queen Warriors
Attn: Legal & Compliance
Department 3708 Avalon Park
Orlando Florida 32828
info@queenwarriors.com
Copyright 2020 - Fabiana Ferrarini, Smart Bridge Consulting LLC - All Rights Reserved

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©2020 Smart Bridge Consulting
All Rights Reserved.